Adhy Savala on Unsplash
Adhy Savala on Unsplash

Incentivising physicians to improve after-hours access may reduce ED visits

Embargoed until: Publicly released:
Peer-reviewed: This work was reviewed and scrutinised by relevant independent experts.

Observational study: A study in which the subject is observed to see if there is a relationship between two or more things (eg: the consumption of diet drinks and obesity). Observational studies cannot prove that one thing causes another, only that they are linked.

Hospital emergency departments can be overwhelmed by people visiting them for non-urgent health issues. A Canadian study found that in Ontario, incentive payments to encourage primary care practices to see patients after hours helped reduced non-urgent hospital visits. Between 2002 and 2016, the payments reduced less-urgent visits to emergency departments by 1.26 per 1000 patients per month. The authors suggest that other regions may want to consider incentive payments as part of their health care policy.

Journal/conference: CMAJ (Canadian Medical Association Journal)

Link to research (DOI): 10.1503/cmaj.200277

Organisation/s: Western University, Ontario, Canada

Funder: This study was supported by the Canadian Institutes of Health Research (CIHR) Operating Grant (MOP-130354) and the Ontario Ministry of Research and Innovation Early Researcher Award. Michael Hong was supported by the CIHR Canadian Graduate Scholarship and the Ontario Graduate Scholarship.

Media release

From: Canadian Medical Association Journal

Incentive payments to physicians may reduce nonurgent ED visits

Providing payment incentives to primary care physicians to see patients after hours may result in fewer visits to the emergency department for nonurgent issues, according to new research in CMAJ (Canadian Medical Association Journal)

To improve access to primary care outside of regular working hours, in 2003 the Ontario government introduced a financial incentive for family physicians to provide specific services after regular clinic hours. The study looked at the impact of those incentives during two periods: 2002–2006 after they were first introduced and then increased from 10% to 15%, and 2005–2016 when payments increased to 30%.

“We found that the introduction of the after-hours premium reduced some less-urgent visits, suggesting that some emergency department visits can be avoided through improved access to primary care,” writes Dr. Sisira Sarma, Schulich School of Medicine & Dentistry, Western University, London, Ontario, with coauthors.

The researchers found a reduction in less-urgent visits to the emergency department of 1.26 per 1000 patients per month, and the reduction was larger after hours than during regular hours. However, there were small increases in urgent and very urgent visits.

“Interventions to reduce potentially avoidable emergency department visits are of considerable interest to policy-makers; the use of incentives to promote access to after-hours primary care and divert patients away from the emergency department in a cost-effective manner is one policy option to consider,” the authors conclude.

“Emergency department use following incentives to provide after-hours primary care: a retrospective cohort study” is published January 18, 2021.

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