Media release
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Summary
This research explores the experience of 27 low-income New Zealanders during the COVID-19 pandemic lockdown. Life during lockdown was challenging for study participants who were fearful of the virus and experienced mental distress and isolation. Participants were also resourceful and resilient including using technology, self-help techniques and support from others. New Zealand’s welfare state ensured participants had access to health services and welfare payments, but there were challenges. Despite welcome increases in welfare payments these did not fully meet participants’ needs, and support from charitable organisations was critical. Participants were overwhelmingly positive about the Government’s response and advised the Government to take the same approach in the future. An early and hard lockdown, the welfare state, compassion and clearly communicated leadership were keys to a successful pandemic response for the low-income people in this study.