Barriers to effective online therapy, and potential solutions

Publicly released:
Australia; New Zealand
Image by Sergey Zolkin on UnSplash
Image by Sergey Zolkin on UnSplash

Australian and New Zealand psychologists faced many challenges delivering Dialectical Behavioural Therapy online during lockdown, but lessons learned during the pandemic could help broaden the reach of the service long-term, according to a University of Otago study. Dialectical Behavioural Therapy (DBT) is an intensive, multifaceted programme for people with multiple mental health conditions and high risk behaviours. Demand currently outweighs supply, especially for those living in remote areas. The study, based on an open-ended survey of DBT team leaders, emphasises that telehealth will only help address inequities if clients are provided the necessary software, devices, connectivity, and privacy to receive the service. The study also found that psychologists need additional training and support to navigate the complex challenges associated with virtually assessing and managing high-risk behaviours and emotions of clients, while building effective therapeutic relationships.

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Journal/
conference:
PLOS ONE
Research:Paper
Organisation/s: University of Otago, Yale University
Funder: N/A
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