News release
From:
Next of kin for 22 patients who had died in Wellington Hospital during Levels 3 & 4 of the 2020 COVID-19 pandemic (16/22 under General Medicine with an additional 6/22 who identified as Māori) from a total of 70 hospital deaths were interviewed. Whānau were asked to describe their experience of a relative dying. Whānau provided poignant and heartbreaking accounts of their experiences. The findings underscore the importance of whānau accompanying the dying patient, and non-abandonment. Pandemic policies should prioritise the needs of whānau and hospitalised patients who are dying of any illness, including: daily telephone/Zoom updates by doctors and/or nurses with whānau; having a bereavement whānau coordinator keeping in touch with relatives of patients who are dying; making follow-up telephone calls to whānau after the death; ensuring availability of Māori healthcare staff to support Māori patients and whānau; and observation of Māori tikanga around dying and death for Māori and their whānau.