New Zealand
During lockdown, phone calls and video conferences were able to replace many face-to-face medical appointments. This move to telehealth has reduced some barriers to obtaining health care, for instance by removing the need to travel, or by opening up consultations to wider whānau who may be in different parts of the country. However, New Zealand researchers caution that telehealth could increase health disparities for people who don't have phone or digital resources. They call for more research to understand the impact of telehealth on Māori and Pacific experiences of healthcare in New Zealand, and they recommend the development of a telehealth strategy that has Te Tiriti o Waitangi and equity as core guiding principles.
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