How can health authorities better communicate with multicultural Australia in an emergency?

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Australia; VIC
Photo by Sam Balye on Unsplash
Photo by Sam Balye on Unsplash

In a public health crisis like a pandemic or natural disaster, health authorities could benefit from working more with trusted local community organisations and leaders to ensure the message is not only delivered but also received and understood, say Australian researchers. The team reviewed the science that currently exists around how to communicate with linguistically and culturally diverse communities in health emergencies and found that much of what we know focuses on how these communities have adapted to care for themselves, rather than how government and public health authorities can help. The researchers say that effective communications must be across multiple channels and involve building long-term relationships with community organisations and leaders.

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Australian Journal of Social Issues
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Organisation/s: La Trobe University
Funder: The authors declare no conflicts of interest.
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