Media release

From:

This study used responses from a survey conducted by the Health Quality and Safety Commission, which asks about people’s experiences with primary healthcare (general practice) services. We compared people who said they had a long-term mental health condition with other people who had been to primary care services. People with mental health conditions were less likely to have positive experiences, including being less likely to feel listened to and get what they needed out of their appointment. People with mental health conditions who were also Māori had even worse experiences of healthcare. Improving healthcare quality is important for reducing the gap in life expectancy between people with and without mental health conditions.