Service Management 2017

Venue: Sofitel Melbourne on Collins Melbourne, VIC, Australia

Start Date: Wed 23 Aug 2017 Start Time: 0900

End Date: Thu 24 Aug 2017 End Time: 1700

The itSMF Service Management 2017 Conference places great importance on providing opportunities for like-minded individuals to connect and share industry insight and new ideas within a growing community.

Established over two decades as the preeminent learning and networking opportunity for the Australian Service Management industry - this content rich, two day Conference boasts sessions with local and international IT and ITSM influencers.

Keynotes include:

  • Marita Cheng - Engineering visionary and 2012 Young Australian of the Year

  • Dion Hinchcliffe - Business strategist, enterprise architect, and #2 Digital Transformation influence in the World

  • Lindsay Holmwood - Former Head of Tech at DTA, engineering manager, and DevOps guru

  • Turia Pitt - Humanitarian, athlete, and motivationalist


Attendees can maximise their take aways on a pre-Conference Workshop Day (Tuesday 22 August 2017, Melbourne), featuring in-depth learning opportunities on must-have topics for every ITSM practitioner.

Service Management 2017 Workshop Day

Tuesday 22 August, Melbourne CBD

Supercharge your ITSM skillset by attending the Service Management pre-Conference Workshop day. As part of itSMF Australia’s 20th Annual Conference, these workshops are led by local and international experts and will focus on trending industry topics and know-hows.

You are spoiled for choice with the option to immerse yourself in a full-day workshop or you can mix it up by choosing from the half day options. Workshops on offer vary from DevOps Adoption with Dave Favelle, CEO and Founder of ValueflowIT; to Building an Effective Communication Plan for your ITSM Improvement Effort with Karen Ferris, Director, Macanta Consulting.



Topic: Tech / Engineering / Space

Public ContactName Adina
Phone +61 3 9663 3093